Terms & Conditions

Welcome to Chrome Hearts Co. These Terms & Conditions explain the rules and guidelines that apply when you visit, browse, or make a purchase through our website. By accessing or using our website, you agree to follow these terms.

Please read the information below carefully before using our website or placing an order.

Website Use

Chrome Hearts Co. provides this website for customers to browse products, obtain information, and place orders where available. You agree to use the website for lawful purposes and in a way that does not interfere with its operation or security.

You must not attempt to gain unauthorized access to any part of the website, introduce harmful software, misuse website functionality, or engage in activity that could negatively affect other users or our services.

Product Information

We make reasonable efforts to present product information, descriptions, images, sizes, colors, and other details as accurately as possible. However, product appearance may vary depending on your device, screen settings, lighting, or other factors.

Product availability may change without notice. We reserve the right to correct errors, update product information, or change products and pricing when necessary.

Orders

When you place an order through our website, you are responsible for providing accurate and complete information, including your name, billing details, shipping address, email address, and contact information.

After an order is submitted, we may review the information before processing it. An order is not necessarily considered final until it has been accepted and processed by us.

We reserve the right to cancel or refuse an order in circumstances such as product availability issues, pricing errors, suspected fraudulent activity, or incorrect order information.

Prices and Payments

Product prices are displayed on the website and may change without prior notice. Any applicable taxes, shipping costs, or additional charges will depend on the order and destination and may be shown during the checkout process.

Customers are responsible for providing accurate payment information. Payments may be processed through third-party payment providers, which may have their own terms and privacy policies.

Shipping and Delivery

Orders are shipped to the address provided during checkout. Customers are responsible for making sure that their shipping information is accurate.

Delivery times may vary depending on the destination, order processing, carrier conditions, customs procedures, holidays, and other circumstances. Estimated delivery times are not necessarily guaranteed dates.

For additional information, please review our Shipping & Delivery policy.

Returns and Refunds

Returns, exchanges, and refunds are subject to our applicable Refund & Returns Policy.

Customers should review the return requirements before sending an item back. If you receive a damaged, defective, or incorrect product, contact our customer support team before returning the item.

Additional conditions may apply depending on the reason for the return and the condition of the product.

Intellectual Property

Unless otherwise stated, website content including text, graphics, logos, images, designs, and other materials may be protected by applicable intellectual property laws.

You may view and use website content for personal shopping purposes, but you should not reproduce, copy, modify, distribute, or commercially use website materials without appropriate authorization.

Third-Party Services

Our website may use or link to third-party services, payment providers, delivery companies, analytics services, or external websites.

Third-party services may have their own terms and privacy policies. Chrome Hearts Co. is not responsible for policies or practices that are controlled independently by third parties.

Website Availability

We aim to keep our website accessible and functional, but we cannot guarantee uninterrupted availability at all times. Maintenance, technical problems, updates, security issues, or circumstances outside our control may temporarily affect website access.

We may modify, suspend, or discontinue parts of the website when necessary.

Changes to These Terms

We may update these Terms & Conditions from time to time to reflect changes to our website, services, business practices, or applicable requirements.

Any updated version will be published on this page. We encourage customers to review these terms periodically.

Contact Us

If you have questions about these Terms & Conditions, orders, payments, shipping, returns, or any other website-related matter, please contact our customer support team through the contact information provided on Chrome Hearts Co.

By continuing to use our website and placing orders, you acknowledge that you have reviewed and agreed to these Terms & Conditions.

Thank you for choosing Chrome Hearts Co.